HEOs at the campuses work together as one cross-campus HEO Chapter. HEOs in the Central Office are in a separate chapter, the CUNY Central Office Chapter. There are designated HEO Grievance Counselors and Advisors on the team of In-House Grievance Counselors, located at the PSC office, to address contractual issues. Contact a HEO Advisor for information regarding HEO Reclassification and HEO Differential applications.

The Professional Staff Congress represents nearly 30,000 professional staff and faculty at CUNY and is affiliated with the American Federation of Teachers (AFT) on the national level and with NYS United Teachers (NYSUT) on the state level.